We are not required to provide a refund or replacement if you change your mind.
We are unable to accept returns on worn or made to order headpieces and hats. However, we want you to be happy with your purchase and will attempt to remedy any major problems if notified immediately upon delivery/collection.
Payment via Pay Pal. You do not need to have an account with Pay Pal to make your payment.
Cash and cheque accepted on made to order items.
POSTAGE AND FREIGHT
Postage within Australia via Australia Post with a signature required on delivery.
Post charges will be advised at the time of order.
All hats are securely packed in a Karen Bailey Millinery hat box and sent in a protective box.